Stay away - Customer Care Representative Lennar Employee Review

1.0
Oct 26, 2022
Recommend
CEO approval
Business outlook

Pros

decent pay with bonus structure

Cons

awful management, unreal expectations to keep up, unmanageable work load, barely any training got thrown into deep in, no work life balance, expected to be on the beck and call of the homeowners, managers will throw you under the bus when the threat of a bad BBB review, management makes you short pay your trades, STAY AWAY!

Explore other reviews about Lennar

5.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, great people. Well equipped staff in terms of hardware, software, and etc. Always felt like I was prepared and cared for during my work activities

Cons

There wasn't too many opportunities for advancement

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Was able to do many different jobs and learn a bunch of different departments.

Cons

Management is out of touch with reality. Used to be a great company to work for and they truly cared about their people. It is so unprofessional, micro managed, too many middle managers and no one can make a decision to save their life. The stress, political bs is overwhelming. They spend a ton of money on creating programs and then never get to the users. Everyone they have a new CTO it is major disruption and they always bad mouth the last person that was in the seat. Then they go back to what was done 10 years ago.

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