Pros
The only good thing that I can say is that if you do work there then you will work alongside some the most genuinely fantastic people around.
Cons
Here is an excerpt from the United States Department of Justice (2013): Lender Processing Services Inc. (LPS), a publicly traded mortgage servicing company based in Jacksonville, Fla., has agreed to pay $35 million in criminal penalties and forfeiture to address its participation in a six-year scheme to prepare and file more than 1 million fraudulently signed and notarized mortgage-related documents with property recorders’ offices throughout the United States. The settlement, which follows a felony guilty plea from the chief executive officer of wholly owned LPS subsidiary DocX LLC, was announced today by Assistant Attorney General Lanny A. Breuer of the Justice Department’s Criminal Division and U.S. Attorney for the Middle District of Florida Robert E. O’Neil Now after reading that, do you really think that they care about their employees? My personal opinion is solely based off of what I experienced at the Westminster, CO site and is from that experience alone. I have to start by saying it is honestly the worst place I have ever worked. I am a very optimistic person too. I remained there for 4 years before resigning all the time thinking (being told) that things would change but they never did. They actually got worse. Over the years, we lost a lot of good people as a result. The management team is still in place however and they are still likely having meetings about having another meeting. I could literally write pages about how dysfunctional that place is but don’t have time nor want to give LPS / ServiceLink that much recognition. Instead, I will give you 5 red flags to consider before you join their ranks: 1. Lays offs: Lay off a number of people due to LPS's financial disposition. I can remember at least 4 in my 4 years. 2. Technology: Use and work in a application / system that was originally created for a different purpose meaning that it does not fully accommodate for many of LPS's current services. They also scraped a multi-million dollar / multi-year project to create a new system that would work. 3. Management: The managers / supervisors are chaotic at best. I won't even talk about personalities and traits (some quite scary) but will say that I don’t think that I ever had a manager / sup for more than 6-7 months before they were suddenly moved to another department. It was impossible to create good rapport or get any good feedback. 4. Opportunity: There is none. 3 of the 4 years that I worked there, the company was on a hiring freeze (external / internal) and a pay freeze. I had 1 face to face review in 4 years??? A 9 year veteran co-worker told me before I left that every move this person has made has been lateral with the exception of one position. 5. Training: The training is either ineffective or inadequate. A lot of the temps and newbies I talked with stated close to the same thing after getting out on the floor… "I got a week and a half or two of training, once I hit the floor, it was apparent that the training received had nothing to do with what I am actually doing and now I'm getting yelled at by the supervisor for it and it's not my fault." Personally, I can say for me, that most things I learned were due to trial and error not training. What does this all equate to: stress, stress, and more stress. The only good thing that I can say is that if you do work there then you will work alongside some the most genuinely fantastic people around. It's just a shame that the company and management team is soooooo bad.