employer cover photo
employer logo
employer logo

Lemonade Insurance

Is this your company?

Definitely not your typical insurance company - Customer Experience Specialist Lemonade Insurance Employee Review

3.0
May 13, 2025
Recommend
CEO approval
Business outlook

Pros

Management can be considerate and nice. 100% employer paid M, D, and Vision HSA contribution 401k Match

Cons

Expect management to be late to schedule 1 on 1s Lack of tools to provide good quality customer service experience to customers. Performance to be heavy CSAT survey based. No annual pay raises, no bonus or commissions Have to work at least one weekend a week unless your in management Schedule pick based on performance twice a year - no consistent schedule

Explore other reviews about Lemonade Insurance

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Great company/culture, great people, great exam support. Surrounded by the cream of the crop in the insurance and insurtech world. interesting and dynamic work. A nice bonus is you will learn how to code here, it's non negotiable.

Cons

No formal rotational programs. Work can get get overwhelming during exam season (maybe not a unique thing to this company). No bonuses, just equity.

3.0
Feb 20, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

When I started there it was amazing. Lots of flexibility, good pay, great benefits, and fantastic people to collaborate with. It was a real startup culture.

Cons

Once they started hiring old hats from entrenched and archaic insurance companies to be senior leaders the tone changed. Almost overnight it became just like the institutional insurance companies where you can be stabbed in the back at any moment and you’re only valued if senior leaders can see your work product. If you don’t have regular interactions with them or pat yourself on the back often you are as good as gone.

See reviews by: Helpful|Rating|Date|All