1.0
Jul 21, 2022
Former employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
- Good health benefits - Co-workers are mostly nice and supportive
Cons
- New leadership has turned it into another toxic call center environment - Recent layoffs came conveniently after team members started expressing dissatisfaction with leadership transparency and pay - Remaining employees are overworked and underpaid in addition to being scared that they too will be fired for fabricated reasons - No raise for at least the first two years, with no guarantee of a raise even after your second anniversary - Career pathways plan provides very little chance for growth outside the customer service team