I got dooped - Document Specialist LegalZoom Employee Review

1.0
Apr 27, 2015
Recommend
CEO approval
Business outlook

Pros

Dress code is casual. Some nice people work there. Dress code is extra casual during the summer. Earning potential is pretty good in certain departments

Cons

Some departments only hire their friends. No room to grow. No valuable experience gained. The only departments making money are sales and customer care, if you don't like being on the phone you won't make any money

Explore other reviews about LegalZoom

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

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LegalZoom Response
1w
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
3.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and good culture

Cons

Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

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LegalZoom Response
1w
Thanks for the review, and we appreciate your feedback. As we continue to evolve and invest in new technologies, we remain focused on supporting our employees and creating opportunities for them to have an even greater impact. We also recognize the importance of clear communication and value feedback that helps us improve the employee experience. Thank you for sharing your perspective.
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