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      LegalZoom

      Engaged employer

      LegalZoom reviews

      I had a good experience with LegalZoom.com. There was positive energy but mainly because of the Senior manger. - BCS Customer Care Specialist - Tier II LegalZoom Employee Review

      3.0
      Jul 14, 2014
      Bcs customer care specialist - tier ii
      Recommend
      CEO approval
      Business outlook

      Pros

      The environment was great, the associates were all positive. The Senior manger I worked under was always positive and understanding. our Sales goals changed as our sales increased. bonuses are paid out each month and based on how enthusiastic you were you could earn a nice lump sum.

      Cons

      Working with a team lead/manager that did not have ANY prior management training or coaching and did not know how to control his multiple personalities.

      Explore other reviews about LegalZoom

      5.0
      May 30, 2026
      Staff software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance is actually great. The people you work with are smart and generally fun to work with

      Cons

      Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

      avatar
      LegalZoom Response
      4d
      Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
      3.0
      Jun 13, 2026
      Assistant manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits and good culture

      Cons

      Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

      avatar
      LegalZoom Response
      4d
      Thanks for the review, and we appreciate your feedback. As we continue to evolve and invest in new technologies, we remain focused on supporting our employees and creating opportunities for them to have an even greater impact. We also recognize the importance of clear communication and value feedback that helps us improve the employee experience. Thank you for sharing your perspective.
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