Was a good job until the corporate regime change - Sales Associate LegalZoom Employee Review

1.0
Mar 19, 2021
Recommend
CEO approval
Business outlook

Pros

It's a decent starter "office job" for those looking to get out of service or retail. Working from home is nice. Everything else about this company is awful.

Cons

Way to many to actually list here. The main issue is that corporate changes our bonus structure almost 2x per year. And each time we're being asked to produce more for either the same pay, or even less. This is the only sales job I've ever been at where I made about 20% more revenue this year compared to the previous year, but got paid less somehow. The final nail was on "employee appreciation day" we we're told that our base salary was going down (a pay cut) and we had the opportunity to "more than make up the differance" with monthly bonuses. That sounds great, however the sales quotas are 150% higher than previous years in the midst of a historic economic downturn. As a top performer, I've been able to tread water for as long as possible, but the recent changes in our bonus structure and quotas resulted in about 50% of the sales team not getting a monthly bonus. There is no accountability from any of the leadership, there is zero trancparency within the sales organization, the tools and systems needed to perform my duties are outdated or just don't work a lot of the time. The culture is toxic, DO NOT WORK FOR THIS COMPANY IF YOU VALUE YOUR MENTAL HEALTH!

Explore other reviews about LegalZoom

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

avatar
LegalZoom Response
1w
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
3.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and good culture

Cons

Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

avatar
LegalZoom Response
1w
Thanks for the review, and we appreciate your feedback. As we continue to evolve and invest in new technologies, we remain focused on supporting our employees and creating opportunities for them to have an even greater impact. We also recognize the importance of clear communication and value feedback that helps us improve the employee experience. Thank you for sharing your perspective.
See reviews by: Helpful|Rating|Date|All