Pros
-the occasional work parties -I met a lot of great co-workers -the free bagels on Fridays that they may or may not still have -the free drink machine drinks (which I think they got rid of now) -the newer Glendale building that they moved into from Hollywood was nice -my direct supervisors and management were great--it's just a shame that management above them was less in touch with the work environment
Cons
-unless you started a few years ago when the company was in a growth mode, don't expect any promotions -if you come in as a temp or employment agency worker, they may tell you to expect to be made permanent within 3 months... but in reality I found out they usually wait a year to decide if they want to make you permanent. -more micromanagement than I've ever experienced in my life (such as getting a talking to from HR about clocking in 2 minutes late) -if you work in customer service on the phones, you will have to be ok with callers yelling at you to complain about issues with their orders that you have no control over -there used to be hour long lunch breaks when I was there, but now I heard that they cut them down to a 1/2 hour :( eesh -except for your few close co-workers, it's easy to feel like a number because they seem to just care about your stats and metrics but don't seem to care about how to better fix the order process so that customer complaints are lower. When they work order processors to a burn out level, it's no wonder that mistakes get made.