Decent job, but not a place to have a career. - Customer Care LegalZoom Employee Review

2.0
Feb 19, 2014
Recommend
CEO approval
Business outlook

Pros

Casual dress code, new building, friendly co-workers.

Cons

For the most part management is poor and there are people in these positions that should have never been promoted. Stressful work environment and some of the leadership tend to be vindictive toward the employees they don't like. It's all about personality rather than objective and by the numbers. Definitely not a lot of room for growth. Also, if you're hoping for reasonable pay and reasonable pay increases, this is not the company for you.

Explore other reviews about LegalZoom

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

3.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and good culture

Cons

Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

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