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      LegalZoom

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      LegalZoom reviews

      Death by paper cuts - Salesforce LegalZoom Employee Review

      2.0
      Jun 12, 2019
      Salesforce
      Recommend
      CEO approval
      Business outlook

      Pros

      Extremely good work/life balance. If you like to put in short hours and rarely work outside of normal hours this is the place to be!

      Cons

      IT group is extremely siloed. IT tickets sitting open for litterally months. I just saw one that still wasn't resolved after 9 months. Many of these customer impacting. No care to solve core problems, preferences for bandaids and duct tape and one-off fixes as they are less work. Everyone is "tenured" (they don't fire people) so there is a ton of dead weight. Culture is bad. I survived a coup in a prior companies IT group. They had a better culture. Everything is reactive, no serious planning is done. Sr. Mgmt micromanages things to an extreme.

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      5.0
      May 30, 2026
      Staff software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance is actually great. The people you work with are smart and generally fun to work with

      Cons

      Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

      avatar
      LegalZoom Response
      1w
      Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
      3.0
      Jun 13, 2026
      Assistant manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits and good culture

      Cons

      Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

      avatar
      LegalZoom Response
      1w
      Thanks for the review, and we appreciate your feedback. As we continue to evolve and invest in new technologies, we remain focused on supporting our employees and creating opportunities for them to have an even greater impact. We also recognize the importance of clear communication and value feedback that helps us improve the employee experience. Thank you for sharing your perspective.
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