One word: SHADY - Service Representative Legacy Restoration Employee Review

1.0
Mar 30, 2016
Recommend
CEO approval
Business outlook

Pros

Learning the ins and outs of exterior restoration Meeting co-workers that will stay long time friends Knowing how NOT to run a restoration company..... from the top down.

Cons

Purposely withheld information from all employees that were not at the highest level of management. Worked 60+ hours a week for what ended up being ZERO commissions, only dug deeper and deeper into the draw/debt to the company. Having to explain to homeowners OVER AND OVER AGAIN, why their projects were still not completed over 6 months after signing them up. Having meetings at 7am every Friday to "discuss problems", while none of them actually ever were taken care of. Fake management.... say one thing to your face, do the opposite behind your back. Entire business is run by greed, with one goal in mind: Hire 20+ guys to work FOR US (Not with us) each summer, fire every one of them later, collect all of their commissions. Honestly this list could go on and on here.... but if you are a prospective employee, customer, business partner, etc.... you should have gotten the picture by now. TURN AND RUN FROM THIS COMPANY! Let my mistake be the advice that saves you from making one too!

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Legacy Restoration Response
9y
Thank you for taking the time to review our business. Legacy Restoration, LLC is a construction business that has been in business for over 5 + years and: - holds an A+ rating with the BBB - is an accredited business with the BBB - Platinum Preferred Contractor with Owens Corning (only 25 in the state of MN) - 2016 nominee for the BBB Torch Award for Ethics - awarded #83 in the Top 100 Roofers in America by Roofing Contractor Magazine - 4.5 out of 5 Stars with 143 reviews on Guild Quality - 4.3 out of 5 Stars with 38 reviews on Facebook - 4.3 out of 5 Stars with 23 reviews on Google These are not characteristics of a company of which you describe. It would be impossible to achieve these milestones if Legacy Restoration was such a company. Legacy was formed December 20th, 2011 under the name of Mullins Enterprises HTR, LLC until January 31, 2012 the name was changed to Legacy Restoration, LLC. It is not uncommon for a business name to change within the first 2-3 months of filing papers with the state. Please check the Minnesota Secretary of State website to confirm this information. This is not indicative of a company changing its name to run from past failures. To be sure, Legacy did not build its first job until May of 2012. It took Legacy some time to gather the appropriate contractor license and liability and workers comp insurance during the first few months of 2012. This is how the real business world works. Your characterization of Legacy Restoration is just flat out wrong. It is not uncommon for people to try and sell in this tough business and find out that you are not a good fit for this industry, the insurance restoration industry. There is no question that your paychecks cashed each pay period. You mentioned the draw/debt with the company. Were you asked to pay back your draw/debt when you left the company? No, you were not. Legacy pays their Sales Reps and takes on the risk of that Sales Rep to perform, all the while still providing compensation. Legacy Restoration would never ask a Sales Rep to leave the organization if they are able to keep up with their sales quota and conduct themselves in an ethical manner. Legacy Restoration understands that not everybody can make it in this industry. We wish you the best in your future endeavors

Explore other reviews about Legacy Restoration

5.0
Dec 27, 2025
Recommend
CEO approval
Business outlook

Pros

Good pay to knock doors and support your family but will not make commissions at all

Cons

Will never make commissions at all not enough commission percentage to make money

1.0
May 13, 2026
Recommend
CEO approval
Business outlook

Pros

Had fun work events when we did have them for the team

Cons

Poor commission rate, poor work life balance, poor management and support from up top.

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