Low Hours, High Stress, Inconsistent Training, Too Many Managers - Accounting Specialist LedgerGurus Employee Review

They take their culture very seriously there. This means that there are many personality tests as well as recorded videos and then multiple interviews even for the most entry-level positions. I think I spent 5-10 hours doing everything they require before I even got an offer. It was honestly very tiring and should have been a massive red flag. Despite these tests I was absolutely not a good fit for their culture. Management does not encourage or foster work-life balance at all. Employees at every level are told to be available for any and all questions during “business hours”. Some managers work well over 40 hours a week and often take meetings at children's events, in cars, etc. At the same time, they do not offer full time hours for entry level positions, or they didn't when I was there. I averaged about seven hours a week, I think and despite only having one or two hours per day of actual duties, you are still expected to answer questions from management and clients throughout the day. Essentially meaning that you're "on call" without being paid for it. This made weekdays exhausting and frankly stressful despite only having a few hours of actual billable work. They say that because the work is 100% remote, employees need to be available during the day for questions, which would be fine if you are paid to be available all day, but you are not. Training and job expectations are inconsistent. They require QBO Certification, but that training is 100% through Intuit and is really just a certificate that says you can use the software. Some managers treat specialists as little more than data entry, others expect knowledge nearly on par with a CPA. There is very little standardization of practices, which means employees need to learn what each manager prefers versus learning a set of company policies. This makes the fact that you can have several different managers at a time very difficult and stressful. Feedback is generally fairly vague and there is very little honesty around more difficult conversations where there may be a gap in knowledge or experience. Some managers point out errors, some fix errors themselves. Someone can think they're doing a good job, receive feedback that they're doing a good job, but find out that they were making errors they never knew about. If you are looking to make more than a couple hundred dollars a week, this is not a good fit. If you are looking for a company where you can just do a couple of hours of work a day and then disengage, this is not a good fit. If you are someone who learns best through critique and feedback, this is not a good fit.