Deceptive Practices, Lack of Proficiency, and Fearful Atmosphere at Leapsome - Account Executive Leapsome Employee Review

1.0
Jan 12, 2024
Recommend
CEO approval
Business outlook

Pros

Great team and sick office!

Cons

Title: "A Cautionary Tale: Deceptive Practices, Lack of Proficiency, and Fearful Atmosphere at Leapsome" My tenure at Leapsome was marred by a series of disheartening experiences that compel me to share a comprehensive review for the benefit of potential candidates. From the beginning, Leapsome's misleading practices were evident. Goals promised in the first quarter proved elusive, and the once-promised inclusive culture was a mere facade. The leadership, particularly in regard to understanding the North American market, displayed a shocking level of lack of proficiency that hindered the company's success. The hiring of a manager with a deficiency in communication skills only intensified the challenges. Poor communication and a lack of effective leadership led to a disarrayed team, further compounded by Leapsome's failure to provide adequate on-the-job training for their product. Expecting employees to navigate the product's nuances without proper guidance created unnecessary stress and hindered productivity. Adding to the turmoil was the unexplained firing of employees, creating an environment of fear and uncertainty. The unceremonious dismissals left employees walking on eggshells, afraid of their own shadows. In conclusion, Leapsome falls short in various aspects, from deceptive practices and a lack of proficiency in leadership to inadequate training and a fearful work environment. Prospective candidates should approach opportunities within this organization with caution, considering the outlined challenges that may compromise their professional experience and growth. P.S. Any positive review is referring to their office based in Germany. Their NY office is in shambles!!! Plz beware...

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Leapsome Response
2y
Hi 👋 Thank you for taking the time to share your comprehensive feedback about your time at Leapsome. We genuinely appreciate your openness and the effort you put into providing detailed insights. Your perspective is invaluable, and we take your comments seriously. It's disheartening to hear about the challenges you faced during your tenure, and we want to extend our sincere apologies for any negative impact on your professional experience. Your emphasis on transparent communication, leadership proficiency, and a positive work environment aligns with our core values. Your insights provide valuable perspectives, and we want to assure you that we are committed to addressing the issues you raised. We are actively reviewing your feedback and taking steps to improve our practices. Your advice to invest in leadership development, enhance communication, and prioritize comprehensive training aligns with our commitment to continuous improvement. As an example, we have recently launched a customized leadership training based on current company challenges and relaunched leadership skills. We are dedicated to creating a workplace that fosters growth, collaboration, and open communication. Regarding your concerns about the New York office, we acknowledge that there may be unique challenges that need attention. We are committed to ensuring a consistent and positive experience across all our locations. Your recommendations for management are insightful, and we will be incorporating them into our ongoing efforts to enhance our company culture and operational effectiveness. We value every employee's input and are working diligently to create a more positive and transparent work environment. If you are open to further discussion or have additional insights you'd like to share, please feel free to reach out. We wish you success in your future endeavors and thank you for contributing to our ongoing journey of improvement. Thank you once again for your commitment to helping us create a better workplace. Best Katerina Arsova Head of Talent Acquisition Leapsome

Explore other reviews about Leapsome

5.0
Aug 26, 2025
Recommend
CEO approval
Business outlook

Pros

- very inclusive and positive culture - growth opportunities - open and direct feedback culture - truly caring about customers

Cons

- Young team, meaning lots of agility and responsibility, but lack of seniority if you are seeking this

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Leapsome Response
3mo
Hello, Thank you for sharing your experience and for being part of our team. We’re really happy to hear that our inclusive and positive culture, as well as our focus on growth, feedback, and customer care, are resonating with you—that’s exactly the kind of environment we aim to create. We also appreciate your honest perspective on the team’s composition. Being a relatively young and fast-growing team does come with both opportunities and challenges, and the level of ownership and agility can be especially rewarding for many. To support our teams, our People Partners work closely with managers, and we offer dedicated manager training programs to help them grow in their roles and better support their teams. Thanks again for your feedback and for contributing to our journey. Warm regards, Jeanine Pfister People Operations & Senior Talent Acquisition Manager @ Leapsome
1.0
Aug 11, 2025
Recommend
CEO approval
Business outlook

Pros

My coworkers were phenomenal and the benefits are good. In the beginning it felt like the perfect place to work

Cons

Overworked Overwhelmed Underpaid No diversity - hired a whole team that looked like eachother. White men Employment decisions made on a whim with no feedback or reason. People in leadership have no idea what’s happening at the deal level. Absolute disregard for the individual for a company that touts creating a good work environment. Just a number to them always

4
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Leapsome Response
10mo
Hi, Thank you for sharing your thoughts. We’re sorry to hear that your experience with us was not as positive as we would have hoped. At Leapsome, we value our employees as our most important asset and put a strong emphasis on fostering a healthy work-life balance. Diversity, equity, and inclusion are central to our values, and we are actively working on initiatives to build and strengthen a diverse team across all levels of the company. We also place high importance on maintaining a strong feedback culture — encouraging open dialogue, listening to one another, and continuously striving to learn and improve. We are committed to creating an environment where all team members feel supported, respected, and empowered to thrive. We appreciate your contributions during your time with us and wish you the very best in your future endeavors. Warm regards, Katerina Arsova Head of Talent Acquisition & People Operations & Senior People Partner Leapsome
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