Great Product, Services, Benefits and Culture - Senior Customer Success Manager LeanIX Employee Review

- The recruiter managing my process was outstanding — proactive, kind, and highly transparent about every phase. - I received timely updates at every step, which made the overall experience feel smooth and reassuring. - The level of communication and support helped reduce the typical stress of job applications. - The process felt well-structured and respectful of my time. - I loved that I could start working directly with the product in my first week.

None so far — I'm just starting, but everything has been very positive up to this point.

Great people Good work life balance Decent product

* Weak leadership * Leadership doesn't follow their own standards * Poor communication from leadership in all aspects * Constant last minute planning by leadership which customers notice * Product team who cant handle critical feedback * Leaders who have never deployed critical SaaS at a large scale running the show