Pros
- Can't think of one thing other than they are always hiring due to high turnover so if you are desperate, this is a mediocre placeholder while you look for another job. They hire anyone- not very selective.
Cons
- High turnover. 6 people resigned over a span of 2 months with a few more following suit afterwards. More to resign, I'm sure.
- LOW pay, 65k base, don't count on commission - a lot of clients do not renew which determines your commission
- Work hours are from 7 AM to 4 PM with 30 min lunch break aka you're working 8.5 hours days/42.5 hour weeks, making your hourly base rate before tax of only $29.41.
- If you're lucky enough to be one of the few that receives commission and has a client renew, you will only see this after 1 year and a few months (After your client's first renewal is when you see commission)
- You are expected to hit monthly/quarterly sales quotas BUT if you do not have any renewals during that time, you are not paid for hitting quota.
- This is more of a sales role, be prepared to cold call and get hung up on daily. Apply elsewhere if you are looking for an Account Manager/Success Manager role.
- Zero accountability from some of the leadership team in the Scottsdale office and pulls you in a million different directions due to not knowing how to do their job. Very quick to throw you under the bus to hide their cluelessness.
- Don't trust what is said during the hiring process. They hype up the company so much so they are completely lying to you about the job and the company culture.
- Expect the bare minimum from the company - they do not provide any work perks. Be sure to bring your own pens and paper as they don't even provide that.
- High cost health insurance.
- Zero company paid outings unless leadership is in town from the UK.
If you still plan to interview here after this, be sure to ask a lot of questions to gain a full understanding of the company culture, health insurance, commission and expectations.
