Needs improvement for employees - Sales Associate/Key Holder Le Tache Employee Review

3.0
May 5, 2023
Recommend
CEO approval
Business outlook

Pros

*A lot of downtime * choose you’re own music to play throughout store *good pay(weekly) *sense of purpose * employee discount

Cons

* can’t leave the store for your whole shift. *no microwave at this location * bad communication from management and main office * you have to get change from the bank in the morning and aren’t compensated for gas * The employee bathrooms are disgusting (no shelves or proper storage for functionality and comfortability.) ( I had to put some up myself with no acknowledgement or thanks from management) * they say cleaning is important but don’t make employees clean up after themselves. * no accountability from management * will schedule you at a new location for the first time and not prepare you for it. * “fire/ write up” happy * it’s just a toxic work environment bro *no heads up on schedule changes From the beginning to now (3 months in)I’ve tried to do right by this job but the communication and lack of accountability is a big issue. I’m always getting told I’m doing something wrong or I’m threatened with getting written up. I go above and beyond not only doing my job but cleaning up after other employees and organizing the store and bathroom to make my shift easier. All of that just to get told to do more with no acknowledgement or thanks for what I’ve already done. I’m low key fed up and want to leave but the pay is good for the amount of “work” you have to do. Which isn’t much so it’s confusing why it’s not getting done.

Explore other reviews about Le Tache

5.0
Jan 31, 2018
Recommend
CEO approval
Business outlook

Pros

-Overtime -Good pay -Great management -Chances at monthly sales bonuses -Meet interesting people

Cons

-Long hours (something you adjust to -only one associate in some of the locations so can be lonely.

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Le Tache Response
8y
Your feedback is appreciated. We are currently attempting a few different things with the schedule to break up some of those long days. It is not easy because there are some of the associates that work in the area you worked at and drive pretty far, so it is easier on their commute to do the doubles and off the next day. You were always a positive person to talk to and a great individual to have on staff.
5.0
Aug 5, 2014
Recommend
CEO approval
Business outlook

Pros

Recently Le Tache has added new items for their employees to sell, letting us making more money and boosting sales. When you are in the store by yourself, you take care of the store. YOU are representing Le Tache, and you are what customers see on a daily bases. Yes, there are rules, but what job doesn't have rules? They reward everyone now that sells commissioned items and praise the top sellers each month, ASK QUESTIONS to senior management they are there to help you and want you to do well. Honestly, if the owner ever wants to start Franchising Le Tache around the country, I would definitely start up a Le Tache in other states to keep the name alive and the keep their values around the country, it's a great company and I would love to see it grow.

Cons

Yes, the long hours take some getting used to, and yes their are no "scheduled" breaks, but you do have some down time that pretty much add up to an hour each day. You are held responsible for everything that happens during your shift, sales, cleaning, customers. If you aren't very good at selling and talking to customers and knowing how to up sell, you most likely won't last too long at Le Tache, the management will try their hardest to give you skills you need to perform better and will give you advice, but if you don't at least try, it shows.

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