Pros
The residents make my job fun and interesting. The pay is pretty good. My direct managers are always quick to respond when I need help. They’ve made me feel confident in my role because I know if I need it I always have back up. I always have what I need to do my job effectively and do it well. The atmosphere is generally calm, except behind the front desk. Concierge is usually stressing/scrambling.
Cons
The pay is good but for what the residents pay in rent and fees, I feel it could be better. That’s me though I’ve heard care givers and wait staff don’t make much. The employees make that place what it is, they should make enough that they shouldn’t have to work 2 jobs in my opinion. Wait staff don’t get tips UNDERSTANDABLY, however they should be payed more to compensate. I’ve seen how they are treated by a select few residents… they deserve more money. High staff turn over in the kitchen and concierge. From what I’ve heard, the concierge turn over is due to the new employees not being fully aware of what the job entails and/or no proper training.