Great place to learn and grow, has its flaws - Technical Manager Laserfiche Employee Review

4.0
Apr 16, 2022
Recommend
CEO approval
Business outlook

Pros

-Top-notch lower and middle management. Great team leadership fostered rapid career and personal growth. I always had the trust and support I needed to grow and learn, but never felt micromanaged. -Relatively small company means lots of opportunities to wear different hats. Great for people early in their careers. -HR seems to really care about improving the working environment for employees. For example: PTO was nearly doubled for newcomers since I started; employees were allowed to participate in the BLM protests without taking PTO; and the company wisely adopted a full-remote work option. -New headquarters office is beautiful for those that want to be in-person. -The happiest work-years of my life were with Laserfiche.

Cons

-Upper management lacks vision, transparency, and leadership, so departments are siloed and not marching towards the same goals. Overly scripted quarterly all-hands meetings provide little more than proof that upper management is totally disconnected from the employees. -Compensation was well below market rate for years, causing an exodus of junior and senior talent. The company recently started to correct this, so may no longer be an issue. (If you're applying to work here, know your worth, and do not accept a below-market offer.) -Aforementioned exodus meant that teams either were not meeting goals (delayed projects/releases), or they were overworked and ended up burning out. The latter was a big problem in my team/department that led to a cultural decline. -The company feels pretty stagnant. No fresh ideas and minimal growth.

Explore other reviews about Laserfiche

5.0
Aug 29, 2025
Recommend
CEO approval
Business outlook

Pros

working at Laserfiche has been a fantastic experience. I'm not even kidding. From the moment I started, everyone was just so helpful and the whole team is super collaborative. The work itself is challenging, but in a good way, and it feels like what we do actually makes a difference for our customers. If you're looking for a good company that's smart and actually cares about its employees, you should totally check out Laserfiche.

Cons

Things change fast and project shift midflight because technology changes. You got to be adaptable and ready to change or be completely disappointed. Work loads can vary greatly. There is a heavy focus on security. Sometimes you have to work on legacy systems.

1.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

Building has an air conditioner and clean bathrooms

Cons

If you're looking to make money or experience substantial career growth, I don't recommend working here. Karl Chan is CEO largely because he has been at the company since the beginning, not because of vision. His internally written articles on the InsidePage tend to state the obvious rather than offer real strategic direction, and his background suggests he would have been better suited remaining in engineering. The broader executive team, including John M., Josep, and Anna, appears more focused on maintaining the status quo than driving innovation. There is little evidence of bold thinking or meaningful product or market evolution coming from leadership.

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