Better than many I've worked for in my 30 years in the business - Field Service Engineer LaserLife Employee Review

4.0
Jan 15, 2016
Recommend
CEO approval
Business outlook

Pros

Good sales, accounts and service co-ordinated management focussed on excellence in customer care. Staff, from helpdesk, stores and field engineering through accounts and management are professional and supportive. Having worked one year with this company, my experience has been entirely positive. During this period I have not been aware of any high turnover in staff. On the contrary, I have worked with the same professionals on a daily basis and have found the atmosphere of the company to be extremely upbeat and friendly.

Cons

London head office is a little too far for me to travel for employee nights out!

Explore other reviews about LaserLife

3.0
Oct 30, 2024
Recommend
CEO approval
Business outlook

Pros

Have a laugh with colleagues.

Cons

A lot is expected of you, unrealistic schedule, very little training.

2.0
May 31, 2016
Recommend
CEO approval
Business outlook

Pros

Great location. It is tucked away but once you are familiar with it there is a lot going on in the local area and it is next to London Bridge and its attractions. Also there are lovely people there and an attractive salary with an interesting commission.

Cons

My manager seemed like a nice guy but not so helpful. Everything seems good in the first week but in practice not so much. He would have one2ones with all of us but despite being there so long couldn't advise where I might be going wrong or offer tips, just saying that I need to work it out for myself. By the end of the first full month I got 3 orders for printer service cleans but 2 were resellers and a 3rd was going to cost more. But rather than requote I was sacked as I didn't hit the target of getting a customer in the first full month of working. He also used to complain about how hard it was to recruit people but he didn't help the people he took on, so he was churning through people too fast! And yes hard to get roots in company. It promises a lot on earnings but you may be out before you realise it giving you a blackmark on your CV and the job search disability of being labelled as "a job hopper".

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LaserLife Response
9y
Thank you for leaving a review, we have taken your concerns on board and are rolling out a new strategy to deal with these issues.
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