Don't believe the hype.... - Registered Nurse LaserAway Employee Review

2.0
Jan 16, 2024
Recommend
CEO approval
Business outlook

Pros

Nurse co-workers. Paid trainings. Monthly treatments (but if they need to squeeze someone in they will automatically take you off so there goes your free treatment)

Cons

I used to love and enjoy going to work for LaserAway, but after the recent year of pure chaos I would get anxiety driving to work! I felt depressed and sad knowing I had to mentally prepare myself to walk into an unpleasant working environment. My nursing coworkers were the only thing keeping me sane. --The company does not care nor value the nurses at all no matter how many "good job, we value you" emails we receive. We are asked for our input/review in hopes the higher ups will actually listen but we always get the run around and nothing ever gets done. The sales department has control of your entire day and your opinion is not taken into consideration let alone patient SAFETY. With double/triple bookings, they expect you to be in two rooms at once, get upset when patients are waiting 30+ minutes and make comments or facial expressions because they want you to hurry up. How do you expect to inject TWO patients in the span of 30 minutes, oh and a small area of hair removal since to them it's "just an underarm." PCCs will LIE to patients and blame the wait on the clinicians and say "sorry your nurse is running behind" which is not true; it's the schedule being jam packed and we take safety very seriously when treating. They will put in last minute patients in because they don't want to lose a sale / get a refund and as the clinician that's "just how it's going to be '' because that's what our job is.-- You couldn't even take your breaks, let alone your lunch in the same rooms as sales because they will constantly bother you even when you have headphones in to AVOID them and they can also see when your lunch time is but oh, they "didn't realize" it was your lunch but yet they do the schedule.--They do not care if the patients have great results at the end because all the company/sales cares about is making sure they sign their name for a $10,000 hair removal loan. If you see no results, no worries let a nurse assess you because they won't deal with unsatisfied patients and hide in the back room until they leave. The sales can't handle the heat when it comes to difficult patients but sure know how to take their life savings for that nice monthly commission checks.-- The more treatments you are trained for the more work you are expected to do but no compensation at all. You are also told to upsell to patients with no real bonuses because the little money you MAYBE get will still be taxed. I did not apply to be a salesperson so why are the nurses responsible to also sell. Yes, speak about treatments but if you do not agree / recommend what they are being sold be prepared to get snotty attitudes from the front. You are constantly being told by NON medical what to tell patients what they want to hear! -- Don't get me started on calling out sick. If you're sick be prepared for that "can you at least cover a partial shift to avoid rescheduling?" Why on earth would we have called in sick if we would be capable of still working half shift??? Hard earned PTO is taken from you if you request a day off MONTHS in advance, call in sick, or have family emergencies. In the end, there was no work-life balance, especially working 5 days straight. You feel like a zombie after but will possibly still get texts from the on call center if you can cover a call out :) Side note: on call center will become very sassy if it doesn't go their way or if you dont reply back because you go to sleep right after you call out for being sick or you're literally in the middle of a family emergency. You will then be approached by a lead and "maybe part time is the way to go" since you may be messing with their money. -- It seemed there was no growth career and raise wise for clinicians. It felt like a dead end. "LDs" and sales are the only ones making the real $$ there instead of the nurses breaking their backs every single shift. We are seen as "lazy" if god forbid I sat down to DRINK WATER or chart!! Everyone in the clinic will act so differently and fake if anyone higher would visit the clinic. The clinicians just got the short end of the stick every time.-- The company is losing  so many AMAZING nurses since we are easily replaceable in their eyes. I have met and seen so many knowledgeable and great nurses in my years there and is truly sad the way everyone felt and nothing was done. You are talked down to as if you are a child. Egos are so big in clinic & somehow it is a shock of how unhappy nurses are even with all the feedbacks that are given.--Every single negative review that nurses leave is 100% true! Don't let the positive ones fool you, they're all from sales/ PCCs who are either told to leave the review or happy because they literally make MORE $$ than the nurses because of their commissions.

Explore other reviews about LaserAway

5.0
Apr 15, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture So much better than the hospital Set schedules Fun treatments Teamwork Coworkers

Cons

Weekends are required but we have a good time so it isn’t terrible

2.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

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