Employee Review - Patient Care Coordinator LaserAway Employee Review

4.0
Feb 23, 2021
Recommend
CEO approval
Business outlook

Pros

coworkers, work/life balance, employee discount

Cons

health insurance, benefits, pay, upper management

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LaserAway Response
5y
Thank you for sharing feedback. We are glad that you enjoy the Teamwork environment and employee perks with LaserAway. We understand that work/life balance is important for our employees so do our best to schedule to your availability and business needs. Since your feedback is important, it is difficult to address the concerns stated without knowing the details. Please feel free to reach out to your Regional Manager or VP of Sales with any issues or concerns.

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5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Fun treatments and work environment

Cons

Micromanagement overbooking stressful at times

2.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay and strong training for new aesthetic providers. You’ll gain experience quickly because of the high patient volume.

Cons

LaserAway is a sales company disguised as a medical practice. Revenue consistently comes before patient care and provider well-being. Providers are routinely triple booked, making it nearly impossible to give patients the time and attention they deserve. Rushing through consultations and treatments creates unnecessary stress, increases burnout, and can compromise patient safety. Sales consultants have more influence than licensed medical professionals. Treatments are frequently sold before a provider even evaluates the patient, and nurses are often expected to justify or perform services they may not believe are appropriate. Medical opinions are routinely overshadowed by sales goals. The culture prioritizes quotas, memberships, and packages over ethical, patient-centered care. The PTO policy is extremely poor. Full-time employees receive only about 1.5 weeks of PTO per year, yet you’re expected to keep your schedule open seven days a week. You cannot submit unavailability or reliably schedule appointments in advance without using your already limited PTO. Maintaining any work-life balance is unnecessarily difficult.

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