Life at Lark - Customer Success Lark Employee Review

3.0
May 13, 2024
Recommend
CEO approval
Business outlook

Pros

Great work/life balance, even as a dynamic and growing start-up. Good pay, friendly culture.

Cons

siloed internal teams. There was a disconnect between customer requests and leadership's unwillingness to adapt.

Explore other reviews about Lark

5.0
Aug 13, 2025
Recommend
CEO approval
Business outlook

Pros

Innovative product, compassionate & one-team culture, diverse and inclusive team

Cons

Healthcare industry is a slow-moving industry. Company growth has been slowed by the healthcare industry cycle. But for any deeply meaningful work, it's worth the wait.

1
2.0
May 9, 2026
Recommend
CEO approval
Business outlook

Pros

- Remote work is nice. - Most of my co-workers are brilliant

Cons

- tech debt is out of control - no clear direction. I don’t trust the CEO and CTO’s judgement - layoffs upon layoffs - sinking ship

2
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