Explore other options - Care Advocate Lantern Employee Review

2.0
Jun 15, 2025
Recommend
CEO approval
Business outlook

Pros

-The idea of the service is great if you can get quality healthcare at a fraction of the cost

Cons

-favoritism and uneven workload across advocates. Some may have answered 10 calls in a week and some 120 -unrealistic expectations, constantly being told you not doing enough -horrible management , management is overly rude -high turnover rate because the workload is insane -the bonuses was decent then they changed it and will find any reason for you not to get it -they say the company growing but really its just the same employees getting promoted

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Lantern Response
11mo
Thank you for your feedback. We're sorry to hear that your experience at Lantern didn’t meet expectations. While we’re growing substantially as an organization, we recognize that growth can bring challenges—and we appreciate your insights regarding workload and management support. Your concerns are important to us. I’d welcome the opportunity to speak with you directly to better understand your experience. Please feel free to reach out to me for a confidential conversation. Thank you for your contributions to Lantern. We wish you all the best in the next chapter of your career. Meredith Fish SVP, People Team

Explore other reviews about Lantern

5.0
Dec 21, 2025
Recommend
CEO approval
Business outlook

Pros

Good work good company, worthwhile mission

Cons

Less people, people have multiple roles in one

1
2.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers and direct supervisors

Cons

Corporate has unrealistic expectations for care advocates. This company is supposed to help people but they drive sales and don’t care about the sympathy or humanity aspect. Corporate doesn’t care about the employees in the call center.

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