Good growth opportunities with bias - Customer Advocate Lantern Employee Review

3.0
Jul 11, 2024
Recommend
CEO approval
Business outlook

Pros

fast pace challenging environment that makes room for growth even if uncomfortable

Cons

The politics here can be discouraging. Sometimes feels like you're in a high school setting amongst seemingly adults. The leadership team seems to constantly be flailing trying to place band-aid fixes over drastic issues. Constant loop of stress and anxiety.

Explore other reviews about Lantern

5.0
Dec 21, 2025
Recommend
CEO approval
Business outlook

Pros

Good work good company, worthwhile mission

Cons

Less people, people have multiple roles in one

1
2.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers and direct supervisors

Cons

Corporate has unrealistic expectations for care advocates. This company is supposed to help people but they drive sales and don’t care about the sympathy or humanity aspect. Corporate doesn’t care about the employees in the call center.

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