Explanation - Customer Service Representative Lantern Employee Review

3.0
Jul 7, 2024
Recommend
CEO approval
Business outlook

Pros

Great job love it it’s great

Cons

People are childish honestly. The people who don’t kiss tail don’t get promoted

Explore other reviews about Lantern

5.0
Dec 21, 2025
Recommend
CEO approval
Business outlook

Pros

Good work good company, worthwhile mission

Cons

Less people, people have multiple roles in one

1
2.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers and direct supervisors

Cons

Corporate has unrealistic expectations for care advocates. This company is supposed to help people but they drive sales and don’t care about the sympathy or humanity aspect. Corporate doesn’t care about the employees in the call center.

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