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      Lantern

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      Lantern reviews

      If you have good energy , do get a job here! - Customer Care Advocate Lantern Employee Review

      2.0
      Sep 28, 2022
      Customer care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      People you work with, customers at times the job you are doing, Cindy (trainer), Rachel

      Cons

      Toxic work environment, Supervisors are very catty and petty. Beware of those who act so sweet but are evil in disguise. Certain co-workers are very judgmental. They treat you as a number not employee. Job where POC are welcomed and are in roles of leadership but are not unified. They will throw another POC under the bus in seconds.

      Explore other reviews about Lantern

      5.0
      Dec 21, 2025
      Marketing manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work good company, worthwhile mission

      Cons

      Less people, people have multiple roles in one

      1
      2.0
      Jun 8, 2026
      Care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great coworkers and direct supervisors

      Cons

      Corporate has unrealistic expectations for care advocates. This company is supposed to help people but they drive sales and don’t care about the sympathy or humanity aspect. Corporate doesn’t care about the employees in the call center.

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