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LanguageLine Solutions

Engaged employer

Stay away from them - Interpreter LanguageLine Solutions Employee Review

1.0
Oct 18, 2024
Recommend
CEO approval
Business outlook

Pros

Paycheck on time every two weeks

Cons

Their Quality assurance Rep. are people who are not humble enough to recognize when THEY are in the wrong, It looks like from every review they do on you, is mandatory they tell you you did something wrong, even if you didn't. They make it sound as if the interpreters are certified for Court, and they tell you that if the Judge asks if you are certified, you should answer "I'm certified by my company" (LIE) They don't pay enough for the kind of job. (Today you actually will make more flipping burgers)

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LanguageLine Solutions Response
1y
Thank you for sharing your feedback and for your time with us at LanguageLine Solutions. We appreciate you sharing your experience with our Quality Assurance process. It's crucial for us that all feedback given is fair, constructive, and transparent. Our goal is to ensure the process supports interpreters in a way that is respectful and encourages growth. Regarding certification, we aim to provide clear guidelines and ensure our interpreters are informed on how to accurately represent their credentials. Compensation is another area we're actively reviewing to ensure it reflects the skill and dedication required for the role. We wish you well in your future endeavors.

Explore other reviews about LanguageLine Solutions

5.0
Oct 27, 2025
Recommend
CEO approval
Business outlook

Pros

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Cons

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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LanguageLine Solutions Response
8mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
1.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Stay home. That's all. Nothing else.

Cons

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

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LanguageLine Solutions Response
1d
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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