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      LanguageLine Solutions

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      LanguageLine Solutions reviews

      all cal interpreter - All All Interpreter LanguageLine Solutions Employee Review

      1.0
      Jun 23, 2017
      All all interpreter
      Recommend
      CEO approval
      Business outlook

      Pros

      It used to be a nice over the phone interpretation company working on a secure and clear line. Now we work on a laptop with a flaky software and constant technical issues.Very frustrating!

      Cons

      This new management has no clue about the interpretation business and now has no clue about the technical support needed.On top of all the interpreters do not get paid when they are put on idle time while they work on their problems.So anethical!

      avatar
      LanguageLine Solutions Response
      8y
      SPECIFIC COMPLAINT Though it was difficult to hear, I want to thank you for taking the time to share your thoughts. I am sorry that your experience at LanguageLine Solutions has not matched our intention of being the best place you have ever worked. Regarding your specific complaint that your company-provided laptop isn't working properly, please know that we offer the interpreter help desk as a resource to our interpreters for troubleshooting your specific issues - including technical challenges that impact your ability to receive calls. If you have any difficulty accessing this resource, please contact my office and we will remedy the situation right away. Likewise, please contact me if you would like to discuss this and any other issues you may have. I welcome the opportunity to hear more about your concerns and suggestions for improving our company. I can be reached at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions

      Explore other reviews about LanguageLine Solutions

      5.0
      Feb 10, 2026
      Spanish interpreter
      Recommend
      CEO approval
      Business outlook

      Pros

      I feel that I work for a very organized company.

      Cons

      Just have to get used to/be ready for same day job assignments.

      avatar
      LanguageLine Solutions Response
      4mo
      Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
      1.0
      Jun 24, 2026
      Spanish bilingual interpreter
      Recommend
      CEO approval
      Business outlook

      Pros

      Stay home. That's all. Nothing else.

      Cons

      Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

      avatar
      LanguageLine Solutions Response
      1d
      Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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