Supportive management and tools, but low pay and guidance issues - Software Engineer LanguageLine Solutions Employee Review

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

The company is remote-first, so you can live and work anywhere in the United States.

The pay is terrible, and they haven't given any raises in over 2 years. The last raise that they did give was only a couple cents an hour. The benefits are also terrible, you don't accrue a full day of PTO in an entire month of work. Upper management views employees as replaceable and feedback is not welcome. You could risk retaliation if you disagree with management. When someone quits, they just expect everyone to take on more work, or they find off-shore talent that ends up being difficult for employees to train due to language/cultural barriers on top of normal competency/attitude barriers.