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      Lands' End

      Engaged employer

      Lands' End reviews

      Customer Care Consultant - Customer Care Consultant Lands' End Employee Review

      2.0
      Mar 9, 2016
      Customer care consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      The people that you work with are great. Feels like a second family.

      Cons

      Office politics. You can be trained for everything under the sun but yet still won't be offered full-time status unless you are a favorite.

      Explore other reviews about Lands' End

      5.0
      Apr 20, 2026
      Intern
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Work Culture Great people

      Cons

      Very very very very manual systems

      avatar
      Lands' End Response
      1mo
      Thank you for sharing your experience. We’re glad our people and culture have made a positive impression, and we appreciate your feedback on our systems. We’re actively modernizing tools and processes to better support day-to-day work.
      3.0
      Jun 27, 2026
      Packaging
      Recommend
      CEO approval
      Business outlook

      Pros

      No Drama, Helpful and friendly Leads, generally pleasant coworkers. Easy tasks. Nice schedule. Free Gym included

      Cons

      Outdated Facilities, sometimes stressfully fast paced, Overall fairly bleak workplace.

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