Upper Management Does Not Care About Onsite Teams - Leasing and Marketing Assistant Landmark Properties Employee Review

2.0
Apr 14, 2022
Recommend
CEO approval
Business outlook

Pros

Working with the onsite team was amazing, rent discount was nice, enjoyed work when I was still a Community Ambassador.

Cons

Working with upper management was super frustrating and we got basically zero support. They would ignore issues from onsite, causing them to escalate. This would make residents angry, and it was so hard because we knew what had to be done but did not have any power to make the final calls. We were constantly understaffed because we did not pay enough, and manager turnover was insane. I had four managers in one year. I was pulled in so many different directions because of our staffing problems and I got tired of doing manager level work without manager level pay.

Explore other reviews about Landmark Properties

5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Good part time gig for college students

Cons

Good luck with dealing with unhappy parents

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Landmark Properties Response
1mo
Thank you for sharing your feedback. We’re glad to hear you found this to be a positive opportunity for college students, as we strive to provide flexible roles that support both academic and professional development. We also recognize that working in student housing can involve engaging with a variety of stakeholders, including parents and guarantors, which can sometimes be challenging. Strong communication and customer service are an important part of these roles, and we aim to support our teams in navigating those interactions professionally and effectively
2.0
May 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great staff when I worked there

Cons

No room for promotion. No future. Low pay . One of the Lowest pay for maintenance in the area. You’re expected to do everything in house and they won’t pay for the parts you need to fix things. The only people making money are management. They’re well taken care of. You’re have to commit to working every day for a month during summer.

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Landmark Properties Response
1mo
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and appreciate you taking the time to provide insight into your concerns. We recognize that compensation, career growth, and day-to-day support are critical to the employee experience. We strive to offer competitive pay aligned with each market, while also providing opportunities for advancement across our portfolio. In many cases, career growth is most accelerated in larger markets or for team members who are open to relocation, where there are more properties, roles, and leadership opportunities available.
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