Good agency that was very helpful to me as their employee. - Field Service Technician LanceSoft Employee Review

5.0
Feb 20, 2023
Recommend
CEO approval
Business outlook

Pros

I've worked for few other job agencies before and this is one of the better one. With other agencies I feel like I'm not dealing with people but with an app. Here I talk with real people by phone and by email correspondence. Their application process wasn't too difficult, and they do have people that can help you with your questions. Even though I'm employed by LanceSoft I'm actual working at one of their client site. After working with their client for 2 months, their client offered me a permanent position to work for them with a raise and more benefits. I would recommend LanceSoft to my friends for those that doesn't mind being a temp with their clients.

Cons

I don't know if it is my phone or their phone or I have hearing problem but often, I have difficulty understanding all of their different callers were saying on the phone. My work around that is ask them to send me email after the phone conversation so that I haven't misunderstood anything.

Explore other reviews about LanceSoft

5.0
Apr 4, 2026
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Great staffing agency, they were really attentive for all of my needs.

Cons

Not enough time off, but flexible options

2.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Fast responses to emails and calls

Cons

Takes several people included in an email chain to get answers.

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