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Lake County Public Library

Is this your company?

Not about serving the community anymore - Anonymous employee Lake County Public Library Employee Review

1.0
Sep 3, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Coworkers become your lifelong friends.. Community appreciation. You bond with the community you serve, if you're allowed to work at a branch for any length of time. It's relatively easy, at most branches, to get requested days off. Used to be an awesome place to work until September of 2014.

Cons

Employee moral is horrible! New director, Ingrid Norris not Ana Grandfield as listed, has become a dictator and does not care about community intimacy. Board of directors has a former head of the library on it who is a colleague of the current director. There is no impartiality. Over a dozen long-time employees jumped ship the day before the new director took the helm. Administration does not understand the trust and respect long-time employees earn within the community they serve. Mistakenly believes patrons don't care who works there as long as they can get the items they want. Employees are used like pawns in a chess game to anger anyone who questions decisions made by the administration. Only those who will follow every order are hired for management jobs. Newly promoted, young, reference librarians.who were educated in under-performing high schools are an embarrassment. It's obvious that good grammar and spelling aren't required to be a reference librarian.They perpetuate their horrible oral and writing skills as they "help" the public.

Explore other reviews about Lake County Public Library

4.0
Apr 3, 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment. Staff is super supportive.

Cons

Poor pay. Lack of advancement opportunities.

4.0
Sep 3, 2025
Recommend
CEO approval
Business outlook

Pros

Overall excellent people. Different branches have different cultures. Relaxed environment.

Cons

Chronically understaffed, slow to hire. Low pay.

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