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      LRG

      Engaged employer

      LRG reviews

      Very poor training and unrealistic workload - Property Manager LRG Employee Review

      1.0
      Nov 25, 2023
      Property manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Colleagues very nice and helpful although they are extremely busy , so no time to help you

      Cons

      Leaders should advertise for a Call Centre Operator and not Property Manager. You are expected to pick all the call for all the areas, although you were told you would have your own portfolio. Unrealistic workflow which leads to mistakes. Poor training. It is a shame as this could be a very interesting job.

      avatar
      LRG Response
      2y
      Thank you for taking the time to leave us your feedback. We are happy to hear that you enjoyed your time at LRG with colleagues, however, disappointed to hear you felt unsupported with your training and workload. We are working towards enhancing our tech and automation for a more time saving and seamless approach for our customers and in particular our Property Management teams at LRG. Your feedback on the points you’ve raised are important to us and we have already informed senior management about this. If you would like to discuss your experience at LRG further with us, please do contact our Group HR Manager Rebecca Jenkins at RJenkins@lrg.co.uk. Thank you again for your review. Razna – HR Department

      Explore other reviews about LRG

      5.0
      Dec 28, 2023
      Lead
      Recommend
      CEO approval
      Business outlook

      Pros

      It was a good work environment

      Cons

      Bad work environment for managers

      avatar
      LRG Response
      2y
      Thank you for leaving us a 5* review and your feedback around work environment in particular for managers. We would be keen to understand a little more about your comments around this, to hopefully improve and better our offerings to managers. Please email lifeatlrg@lrg.co.uk we look forward to hearing from you! Razna - HR Department
      2.0
      Apr 27, 2024
      Digital marketing manager
      Recommend
      CEO approval
      Business outlook

      Pros

      It help me a lot during my student years I was earning

      Cons

      It took so much time Customer satisfaction was the thing

      avatar
      LRG Response
      1y
      Thanks for sharing your feedback, we're glad to hear your employment with LRG supported you through your student years, however are disappointed to hear that you felt our customer satisfaction did not score well. Our Google Reviews as an organisation is at 4.5 stars out of 5 which is something we pride ourselves on. Albeit, we are always looking to improve our customer satisfaction and have recently been accredited by the institute of Customer Service, which will help maintain and enhance service standards. Thanks again for your review. Razna - HR Department
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