Toxic culture, no genuine care for staff or customers - only KPI's - Property Management LRG Employee Review

Thank you for taking the time to share your feedback regarding your experience at LRG. We greatly appreciate your input, as it allows us to reflect on our practices and make necessary improvements. We strive to foster a positive and supportive environment for our employees, and it is encouraging to know that some of our colleagues have left a positive impression on you. However, we are deeply concerned about the negative aspects you mentioned in your review. We take all your comments very seriously. Our intention is to create an inclusive and collaborative workplace, where every individual feels valued, supported and motivated to excel. We are also passionate about the wellbeing of our staff and have over 10 trained mental health first aiders on hand to talk to anyone who may be feeling overwhelmed for whatever reason. Our Group HR Manager Sophie Wiseman would be keen to have a confidential chat with you to obtain further information around the comments you have made to allow us to address this further internally. Her email is swiseman@lrg.co.uk. We hope we are able to speak to you very soon. Thank you. Razna – HR Department.