Jan 30, 2023
LRG Response
3yThank you for taking the time in leaving us a review. We are sorry to hear about your experience with Leaders Romans Group. We take all feedback seriously and strive to continuously improve our service to both our customers and staff.
Regarding your comment on staff communication, we will be sure to emphasis the importance of clear and effective communication to our teams. Our goal is to ensure that both our staff and customers feel supported and valued.
Retention of our staff is a top priority, as we understand the impact that high turnover can have on the customer experience. We are committed to creating a positive and supportive work environment, and will continue to make efforts to retain our talented team members.
Finally, our top priority is the well-being of both our staff and customers. We will continue to prioritise and invest in their comfort and satisfaction, and we appreciate your feedback on these important issues.
Thank you for your feedback and please don't hesitate to reach out if there's anything else we can do to improve your experience in the future. Razna - HR department