Good Company being held back - IT Support Technician LRG Employee Review

3.0
Nov 5, 2018
Recommend
CEO approval
Business outlook

Pros

-Leaders is a good company to work for -Good team atmosphere (within IT)

Cons

-Leaders is regressing back to how it was before merging with Romans -Work load is too high -Romans staff have unrealistic expectations of IT and often very rude -Not enough training

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LRG Response
7y
Thank you for your review. We're happy to hear that you thought Leaders Romans Group is a good company to work for and you had a good atmosphere in your team. We've taken onboard your comments in regards to workloads, we can confirm recruitment has been taking place in the IT department to fill vacancies and a number of new staff have started. We have also recently recruited a Group Training Manager who is reviewing the training we have in place. We appreciate your comments and wish you the best for the future. Lizzie - Human Resources Department

Explore other reviews about LRG

5.0
Dec 28, 2023
Recommend
CEO approval
Business outlook

Pros

It was a good work environment

Cons

Bad work environment for managers

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LRG Response
2y
Thank you for leaving us a 5* review and your feedback around work environment in particular for managers. We would be keen to understand a little more about your comments around this, to hopefully improve and better our offerings to managers. Please email lifeatlrg@lrg.co.uk we look forward to hearing from you! Razna - HR Department
2.0
Apr 27, 2024
Recommend
CEO approval
Business outlook

Pros

It help me a lot during my student years I was earning

Cons

It took so much time Customer satisfaction was the thing

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LRG Response
1y
Thanks for sharing your feedback, we're glad to hear your employment with LRG supported you through your student years, however are disappointed to hear that you felt our customer satisfaction did not score well. Our Google Reviews as an organisation is at 4.5 stars out of 5 which is something we pride ourselves on. Albeit, we are always looking to improve our customer satisfaction and have recently been accredited by the institute of Customer Service, which will help maintain and enhance service standards. Thanks again for your review. Razna - HR Department
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