Excellent Company that get the perfect balance of Larger firm security with independent agent thinking - Senior Manager LRG Employee Review

5.0
Oct 3, 2018
Recommend
CEO approval
Business outlook

Pros

Leaders gets the balance absolutely perfect of smaller independent agent thinking, with wider security for both clients and employees of working for a larger firm. Their view on how to do business and they way the senior Management communicate is unbelievably refreshing and something I think would be virtually impossible to replicate in any other firm of a similar size or stature. The ancillary products that we offer are unique in the market place, and therefore we have a huge sense of pride and forward thinking when explaining them, to clients / tenants as they are not replicated anywhere else in the same manner or simplicity as we do.

Cons

As always with larger organisations there are wider protocols to adhere to, and additional processes to execute, which whilst at the time are frustrating, the reasoning behind them is sound. The implementation training and overall Sales training could be improved - but this is already being addressed and will make a tangible difference.

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LRG Response
7y
Thank you for taking the time to leave your review. We are pleased that you recognise our values to be forward thinking in terms of our business and customers and that you share our passion for providing a unique, high quality service for our customers. This is something we feel very strongly about and therefore continually strive to update and develop. We will take your feedback on board and, as you have said, we are currently growing our Training Department who are committed to implementing a group training and induction program to ensure we are providing a comprehensive service. Thank you for your continued hard work and dedication to LRG. Holly - Human Resources Department

Explore other reviews about LRG

5.0
Dec 28, 2023
Recommend
CEO approval
Business outlook

Pros

It was a good work environment

Cons

Bad work environment for managers

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LRG Response
2y
Thank you for leaving us a 5* review and your feedback around work environment in particular for managers. We would be keen to understand a little more about your comments around this, to hopefully improve and better our offerings to managers. Please email lifeatlrg@lrg.co.uk we look forward to hearing from you! Razna - HR Department
2.0
Apr 27, 2024
Recommend
CEO approval
Business outlook

Pros

It help me a lot during my student years I was earning

Cons

It took so much time Customer satisfaction was the thing

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LRG Response
1y
Thanks for sharing your feedback, we're glad to hear your employment with LRG supported you through your student years, however are disappointed to hear that you felt our customer satisfaction did not score well. Our Google Reviews as an organisation is at 4.5 stars out of 5 which is something we pride ourselves on. Albeit, we are always looking to improve our customer satisfaction and have recently been accredited by the institute of Customer Service, which will help maintain and enhance service standards. Thanks again for your review. Razna - HR Department
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