I've heard it's improving - Anonymous employee LRG Employee Review

3.0
Nov 24, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great team ethos among those who aren't part of upper management. Management beyond branch manager will listen and often act upon any concerns raised - you just have to be able to get to them first.

Cons

There are no bonuses or incentives you'd usually find at a large company. The pay does not reflect the effort or hours work; many colleagues were earning £1000s more a year yet doing the same job. Unfortunately there isn't much support for those who announce they are pregnant; you are penalised and won't be considered for any promotions to management despite several years experience in a particular department; instead you are relocated to a random role with no set title and given nonsense jobs to do (e.g. fetching and carrying documents from the printer for your line manager). Upper management prone to mood swings and can turn on you in a second for no good reason.

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LRG Response
8y
Thank you for your review. We are pleased that you have recognised that people are at the heart of our business, both staff and our customers, and we are proud of all the hard work our employees deliver throughout each levels of the business. We appreciate your comments and wish you all the best in your future career.

Explore other reviews about LRG

5.0
Dec 28, 2023
Recommend
CEO approval
Business outlook

Pros

It was a good work environment

Cons

Bad work environment for managers

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LRG Response
2y
Thank you for leaving us a 5* review and your feedback around work environment in particular for managers. We would be keen to understand a little more about your comments around this, to hopefully improve and better our offerings to managers. Please email lifeatlrg@lrg.co.uk we look forward to hearing from you! Razna - HR Department
2.0
Apr 27, 2024
Recommend
CEO approval
Business outlook

Pros

It help me a lot during my student years I was earning

Cons

It took so much time Customer satisfaction was the thing

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LRG Response
1y
Thanks for sharing your feedback, we're glad to hear your employment with LRG supported you through your student years, however are disappointed to hear that you felt our customer satisfaction did not score well. Our Google Reviews as an organisation is at 4.5 stars out of 5 which is something we pride ourselves on. Albeit, we are always looking to improve our customer satisfaction and have recently been accredited by the institute of Customer Service, which will help maintain and enhance service standards. Thanks again for your review. Razna - HR Department
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