The Worst Corporate Environment to be in ... - Back Office Support LPL Financial Employee Review

2.0
Feb 14, 2014
Recommend
CEO approval
Business outlook

Pros

-Good starting point if you are fresh out of college and need experience. Afterall, its an honor to work for one of the nation's largest independent broker dealer that's also listed on the NYSE.... -Good health & dental benefits

Cons

-No one in management knows how to manage ... most managers have been promoted through the ranks from temp, to perm, to sup, to mgr, to avp. So they dont have a single clue how to manage an employee, let alone a team. -You get annual surveys to fill out about the company. Don't jump for joy just yet if you think you can vent about all the unjust and frustrations. Because the truth it, HR will read it, but will never execute changes. -The company goes IPO, you get a dinky $100 flip cam. No additional bonus, no stock options. Nothing. Way to show employee appreciation right ? And then if you -Black out period if you are back office support includes most major holidays and every month end. So get ready to plan your life around your job. -If you have a phone and an extension, the service center, aka Customer Service will try to forward all their phone calls to you because they are not knowledgeable enough to answer financial questions from the financial advisors. Yes, these are the group of people LPL hires. -If you do get on the phone with a financial advisor, he may ask you questions as simple as a simple return calculation, because it isnt his job to understand his clients portfolio performance. It might slightly scare you that some of these professional advisors really do not have a single clue about investments and returns. -You'll never see Mark Cassady because he is always too busy. Thats how big the organization is and how hierarchical. But over the years you will see his photo updated on the site. Don't be frighten if he is growing in size over the years. Its really him. -You'll see Indians from India roaming around the office. They all have MBA degrees and they cost 1/4 the price of your salary. Don't be alarmed. Theyre only there to replace you permanently. -Finally, the day comes when you have your exit interview. Be very excited to tell all to HR - your manager treats you with no dignity, your AVP doesnt even know your name, how you have been oppressed, your opportunities suppressed, ... ... and after 15 minutes venting to HR, they cut your check, you exit the premises, and the operation continues. They don't really care, because in the end, money talks.

Explore other reviews about LPL Financial

5.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

Great Resources and support teams!

Cons

Too much back office turnover at times leaves support team lacking accurate answers

1
2.0
May 23, 2026
Recommend
CEO approval
Business outlook

Pros

LPL Financial offers a flexible hybrid work model, which is one of the better aspects of the company. Managers are generally not overly strict about specific in-office days, giving employees some flexibility in managing their schedules.

Cons

Work-life balance is a major challenge. Weekend release work is common, often averaging two weekends per month, yet there is no overtime compensation. Employees are essentially expected to work a full workweek plus weekends when needed, which has contributed to high turnover on some teams. The culture can also feel harsh and impersonal. Leadership rarely expresses appreciation or recognition for employee contributions, which negatively impacts morale. Some managers come across as cold or overly task-focused, creating an environment where employees feel valued only for output rather than as people. There also appears to be a lack of trust between employees and leadership. Many teammates do not seem confident that leadership understands or genuinely addresses their concerns. Overall, morale feels low, and recognition for strong performance appears limited.

2
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