As a current employee, I find it increasingly frustrating to read a number of articles and blogs that LHHPenna have recently been posting about – even though they have not yet had the inclination to actually follow through with ANY of their own advice. For example, Nick Goldberg, the CEO, was quoted by the Institute of Leadership & Management saying that:
“The opinions of employees is something employers have long been concerned with, yet what our research highlights is how that feedback is to become even more critical to managing an employer brand with the rise of social media, and in particular networks that specifically target a professional audience like LinkedIn and Glassdoor. This also makes it even more important for organisations to look after their leavers, who will have much less to lose in letting the world know what they really think about their ex-employer. Bearing these developments in mind, negative ratings of an employer can seriously impact its ability to encourage the best people to join its ranks and stay there. Organisations need to acknowledge this growing issue and then take the vital steps of engaging and developing their employees to future proof themselves.”
It is so frustrating because the CEO in particular has a sole focus on profitability and sales, and at not one point during the acquisition of Penna did he care about the affected individuals whom he was making redundant. How ironic that an outplacement company was unable to internally support a restructuring programme, yet LHHPenna are supposed to be seen as the ‘experts’ by our clients? I saw the majority of my colleagues being treated appallingly throughout the process, and I am simply biding my time before I am able to leave the blame culture that they have created. Never in all my time working within HR Consultancy have I seen such a desperate lack of emotional intelligence by a leadership team.
The whole restructuring process was an absolute shambles and this is just one example of how LHHPenna treat their employees, and it didn’t take long for the clients to be demoted on their priority list either.