Pros
Monthly online CEU Courses. Corporate emails from president and administration at least twice a week. Uses Home Care Home Base on Software Tablet PCs.
Cons
Too many tasks fall on too few people. Depersonalization of the communication process between the office, field staff and Outcomes Coordinator while reducing administrative staffing to levels where much of the responsibility for accurate charting falls on the field clinician. LHC appears to have cut costs by putting more responsibility on the field staff while increasing quota requirements. Communication at the local office leads to missed information that field staff need prior to seeing patients. Too many late nights completing visits due to a large number of visits and not enough staff.