Recommend ignoring these 5 star reviews - Help Desk Analyst LEFCON Employee Review

1.0
Jul 13, 2021
Recommend
CEO approval
Business outlook

Pros

Some of the people are kind of nice.

Cons

This place is an utter disaster, completely unorganized. There are much better positions out there, I recommend waiting for something else. The documentation is basically nonexistent, and what is there isn't of any use to anyone. The pay is about average for entry level techs, so you can find that, or better, literally anywhere. The difference is that you won't have to deal with the complete chaos that this place brings, and you'll miss out on some passive aggressive digs from the owner who drives a 100k+ car and pays his employees 30k a year. Just look elsewhere, this place sucks.

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LEFCON Response
4y
We appreciate the feedback and we are sorry you decided to terminate your employment. It is unfortunate that you felt the need to make comments on a public anonymous forum like Glassdoor instead of speaking to a manager about your concerns. As many of your former colleagues could attest, LEFCON maintains an open-door policy and does everything possible to implement suggestions from employees. I do not recall any suggestions from you. Additionally, we do not have any record of you wanting to take advantage of the free training and certifications which would allow you to progress in salary. You point out that our salary range is average, and we would agree with that statement. We provide the tools for any employee to advance through the company and be paid for it. I am truly sorry you felt to be a victim and judge what those around you have, instead of working to improve your situation. While it is true that customer documentation is a significate challenge. It has gotten much better of over the past 6 months with the implementation of new software that was invested in. It will be an ongoing challenge. We will do our best to keep ahead of it. We do wish you luck on your career. Despite your views, it was a pleasure having you onboard with us. You did a good job. We wish you would have brought your concerns to us, and we could have addressed them.

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5.0
Apr 24, 2025
Recommend
CEO approval
Business outlook

Pros

Great learning environment, friendly coworkers, small business feel

Cons

Low pay, but not many other than that

4.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

There is plenty of work to do. And lots of ways to learn and grow.

Cons

I cannot think of anything except for the lack of WFH, But that's minor.

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