Great Company and Teams - Customer Success Specialist LCPtracker Employee Review

Great team and learn a lot

None at all! They are great

Very quiet office environment to work

Culture is heavily shaped by DEI priorities and extreme sensitivity environment. HR and certain managers consistently protected “weakness” (phobias, emotional sensitivity, etc.) by requiring the rest of the team to accommodate it, while high-energy or direct personalities were told to tone it down. This created noticeably low morale. Double standards were common. Inappropriate personal conversations—including detailed sexual exploits shared openly at work—were tolerated and even defended by HR and male colleagues. Yet light joking led to an immediate complaint and group defense of the other person. Professional perkiness or straightforward communication was labeled “noise” and shut down to protect “sensitive” team members. TOP leadership (including CEO Mark Douglas) appears disconnected from day-to-day office realities. Managers talk a big game about family culture and support, but decisions feel driven more by politics and optics than performance or merit.