Cultural diversity - Service Agent LATAM Employee Review

4.0
Aug 4, 2016
Recommend
CEO approval
Business outlook

Pros

You will have a chance to understand and deal with different cultures. It will make you increase your abilities and skills to survive on South America. About the job, the operation is always a challenge and you can work on your own way. They do not have strictly procedures on how you develop your job.

Cons

As all the air companies, when they have cancelations for any reason - which is not frequent - you have to deal with the disrespectful passengers whose think that you are there for them, so you have to solve their problems even though you cannot do it.

Explore other reviews about LATAM

5.0
Apr 2, 2025
Recommend
CEO approval
Business outlook

Pros

Free tanning and discounts on lotions

Cons

Bad shift hours if you're not the manager. You're always going to end up closing.

4.0
Nov 4, 2024
Recommend
CEO approval
Business outlook

Pros

Very good work to life balance

Cons

Pay could have been a bit better

See reviews by: Helpful|Rating|Date|All