Use to be a great agency...not sure where they are headed! - Anonymous employee LADD Employee Review

I like working here. My manager is great. She is awesome and I like leadership. They are hands off but show up quarterly and follow through. ‘Preciate that. The best part are the people we serve. Super interesting, quirky and fun. I have a blast most days. It doesn’t feel hard.

Doing notes at the end of my shift is not my favorite. Also, all this waste fraud and abuse talk in the media about our industry is annoying since we care so much.

Working at LADD, Inc. has been an incredibly rewarding and meaningful experience. From day one, it’s clear that the organization is deeply committed to its mission of empowering adults with developmental disabilities to live independently and with dignity. That purpose isn’t just something talked about—it’s truly reflected in the day-to-day work and the culture across the agency. One of the standout aspects of LADD is the supportive and collaborative environment. Leadership is approachable and genuinely invested in both staff and clients, and coworkers consistently go above and beyond to help one another succeed. There’s a strong sense of teamwork and shared passion that makes even challenging days feel worthwhile. The organization also places a high value on professional growth and training. Staff are given the tools and encouragement needed to build skills, advance their careers, and make a real impact in the community. It’s refreshing to work somewhere that recognizes and appreciates the importance of its employees. Most importantly, the relationships built with clients are truly special. Being part of their journeys toward greater independence and confidence is both humbling and inspiring. It’s work that matters, and LADD provides the structure and support to do it well. Overall, I would highly recommend LADD, Inc. to anyone looking for a fulfilling career in the disability services field. It’s an organization where compassion, respect, and purpose come together in the best possible way.

Like many mission-driven nonprofit organizations, resources can occasionally feel stretched, which may lead to heavier workloads during busy periods. The work itself can also be emotionally demanding at times, given the level of care and support provided to clients. Additionally, as the organization continues to grow, some processes and communication structures are still evolving, which can create occasional inefficiencies. However, leadership is aware of these challenges and is actively working to improve systems and support for staff.