They do not care about their employees at all - Sales Associate L'Occitane Employee Review

I was very happy to work at L'Occitane for the first years. They were very generous and had a good sense of ethics. But it ended up going downhill. The head office and the managers they hired are very incompetent. They barely respond to our emails and phone calls. All they care about is having someone on the floor selling the products. We used to have gratis and tons of great contest with fun prizes that were really motivating. Now they were offering Dairy Queen gift certificates to the winners, which I find very insulting and cheap considering that L'Occitane is a high end cosmetics brand. The company doesn't think about the environment, the amount of waste they produce and send us is insane and very hard to manage. The turnover rate made things really hard, sometimes they would ask some employees to work 6 days a week alone, or to fly to other cities because all the staff were gone. The quality of the products and packaging declined a lot.