Company does not realize the stress put on Management. - Anonymous employee L'Occitane Employee Review

2.0
Jan 4, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-competitive hourly wages -high quality products and discount -company gratis -independence -unique atmosphere and provencal setting -high end clientele

Cons

- long hours working alone - must wear dress shoes and stand for long periods of time -must work weekends and holidays -must have direct deposit or check does not come for days after being paid. -unrealistic sales goals -no room to advance, most stores have only 1 manager and 2-3 part time employees. - part time employees are expected to act like assistant managers w/o benefits. - some stores have 1 cash register which can cause congestion during high traffic periods. - very little training , yet high sales goals - very slow computers that freeze and need to be restarted when customers are waiting. -must stick to selling script and demo most expensive face cream on everyone. - small staff causes very little flexibility, someone is always on call. It's very hard to get a day off. - daily marketing updates make it hard to keep track. If you only work a few days each week you'll never catch up on memos and emails. - register codes never work properly -store managers never know what's going on -shipment never comes on time -monthly bonus is very little for all the work that goes into a sale. -managers expect associates to close on all sales, although half the customers have never heard of the brand before. -customers demand a lot of attention

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Pros

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Cons

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Pros

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Cons

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