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      L Brands

      Now known as Bath & Body Works

      Engaged employer

      L Brands reviews

      It's retail CSR! - Customer Service Representative (CSR) L Brands Employee Review

      4.0
      Mar 9, 2022
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Good flexibility on schedule, & being able to request time off or pick up hours, post shifts on the board for others to cover you hours, flex in if you're running late so it doesn't count against your adherence. Good health insurance.

      Cons

      It's stressful. Draining on your mental health. You're always fearful of losing your job, they expect a lot from you. Even when you do a good job it's still not good enough. The pay could and should be better.

      Explore other reviews about L Brands

      5.0
      Feb 6, 2023
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Continuously seeking to better the work environment.

      Cons

      Ask more questions from the employee on how to better the work environment.

      3.0
      Apr 11, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      If you are smart and willing to do whatever it takes, you will get promoted. If you find the right mentor, your development will be a priority. If you love retail, this is the place for you.

      Cons

      Hope you get lucky with your manager and director and VP because if you end up in the wrong department on the wrong category, the environment is toxic.

      8
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