Great for fresh out of high school and interest in Psychology field - RBT - Registered Behavior Technician Kyo Employee Review

2.0
Jun 24, 2022
Recommend
CEO approval
Business outlook

Pros

Working 1:1 with children, building rapport, seeing them progress to independence as months pass by. I loved my BCBAs. Although supervision is such a small chunk in a month, they were great supporters. They understood my frustrations and knew why I left the company.

Cons

Mileage reimbursement is a joke, they had me commute so far. The trick is they reimburse you only from client A to client B and Scheduling will find a way to have you commute 20 miles from your home to client A to commute to client B which is only 5 miles away. Client cancellations and reimbursement. I would commute far ways just to get cancelled on at the door and when speaking to Scheduling they wouldn't even consider reimbursing me for my time to get there and drive back home. Pay/wages. Pay is considerably low for all staff in my honest opinion. Compensation/benefits are only for full-time which is rare as a BT/RBT especially if you are just starting out in the field. Benefits mainly go towards Schedulers, IT, BCBAs, etc. Scheduling department will do anything to extend your availability even after you set clear boundaries. Sessions from 4PM-8PM are very popular during the school year so they need people to fill those positions. I worked late hours with a huge gap in between which led to burn-out and poor work/life balance. There is no work/life balance in the field of ABA unless you put your foot down.

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Kyo Response
3y
Thank you for taking the time to provide us with this feedback.

Explore other reviews about Kyo

5.0
Mar 24, 2026
Recommend
CEO approval
Business outlook

Pros

Offers PTO Good work life balance Paid drive time and Mileage

Cons

Used to get paid for client cancellations, but not anymore.

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Kyo Response
2mo
Thank you for your feedback and for being part of the team for so many years. We’re so glad to hear you enjoy working here and value the work life balance and benefits.
2.0
Feb 4, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible if youre a student, very little hours so could be a 2nd job. I was told after being hired this job is mostly a second job as Kyo gives you VERY little hours, even after saying they will get you more hours.

Cons

Very limited hours, I was given about 6 hours for months and was told again and again I would get my 20-25...lies. Given long distances to commute to, no thorough explanation as to how to reimburse milage if you even can. Shocking lack of efficient management, they care about themselves & the company before the families and clients we are supposed to be supporting. I've had families communicate frustrations and management does poorly to handle those situations, in addition I was retaliated against for 2 different reasons which led me to quit. One was asking about a family's concern since they were continously being ignored & was essentially told to shut up and was dismissed from her case. Interestingly, Kyo emphasizes compatibility when assigning clients but when I came to management with a concern of mine with a client, I was told to fill out an ADA form or else we will have problems in the future, coming from HR, I about had it with this company. I am not disabled and just needed compassion and understanding. Ironically prioritizing compatibility apparently is not common practiceat this company, to voice your concerns is looked down upon.

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Kyo Response
4mo
Thank you for taking the time to share your experience. We’re truly sorry to hear that your time with Kyo felt frustrating and unsupported. That is not the experience we strive to create for our team members or the families we serve. Creating a supportive and transparent environment is important to us, and we take feedback like this seriously.
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